Episode 24: Michelle Parsons on Building Beyond the Swipe
Michelle Parsons, Chief Product Officer at Lex and former product leader at Kayak, Spotify, Netflix and Hinge, joins That Pivotal Moment of Change for a wide-ranging conversation on product, leadership and personal growth.
She shares the story behind Lex’s bold pivot from a dating app to a thriving LGBTQ+ community platform—and what it really took to make that shift stick. From spotting early user signals to staying grounded in brand values, Michelle unpacks the decision-making behind a major product transformation.
We also explore the lessons she’s picked up throughout her career:
The power (and risk) of product pivots
Making room for growth, not just growth metrics
What she learned from taking on too much, too fast
Why great PMs focus on human connection, not just conversion
Whether you're early in your product career or leading at scale, Michelle’s insights are both practical and inspiring.