Episodes

In this episode of That Pivotal Moment of Change, we talk with Teresa Cain—Product & UX Leader and best-selling author of Solving Problems in Two Hours and Next-Gen Product Management. Teresa shares her career journey, from breaking into the product world to leading impactful teams in the tech space. She discusses the power of mentorship, embracing a growth mindset, and staying versatile to overcome challenges like career transitions and the rise of AI in tech. Packed with actionable advice, Ter...

In this episode of That Pivotal Moment of Change, we explore the inspiring journey of Connor Joyce—researcher, author of Bridging Intention and Impact, and influencer. Connor shares how he navigated setbacks, embraced change, and discovered his North Star. He discusses the "Four Idols" framework (money, power, pleasure, fame), which has shaped his career perspective, and emphasizes the importance of a growth mindset in turning challenges into opportunities. Connor also shares insights on the evo...

This week, I’m thrilled to welcome Paul Strike, a UX and digital experience leader who has spent over a decade shaping transformative design strategies. In our conversation, Paul takes us on a journey through his career, starting as a creative high schooler passionate about set design and evolving into a leader in the design and digital experience space. Paul shares pivotal moments from his career, including founding a human-centered design consultancy, stepping into leadership roles that requi...

In this episode, Catt Small, a staff designer and founder of the Games Devs of Color Expo, shares her journey from graphic design to UX mastery. She reflects on her growth as a designer, emphasizing the importance of empathy, adaptability, and building strong relationships in shaping exceptional user experiences. Catt also discusses the power of community and how her passion for gaming inspired her to create a platform celebrating diverse voices in the industry. With valuable insights on navigat...

In this episode of That Pivotal Moment of Change , we sit down with Susie Hall, President of Community and Customer Engagement at Aquent, to explore the transformative power of kindness, curiosity, and authentic relationships in leadership. Over her 25-year journey, Susie has mastered the art of building relationships and building community, most notably through Inside Out, a safe space for senior in-house creative leaders to connect and grow. Susie shares candid insights into the lessons she...

In this episode of That Pivotal Moment of Change, Jack Teuber shares the story of his remarkable career journey, spanning from Capitol Hill journalist to leading PwC’s in-house creative agency during a transformative era for digital innovation. Jack offers a wealth of insights on understanding the "meta-mission"—the overarching purpose that drives success—and how aligning individual goals with organizational needs can create meaningful impact. He delves into the critical role of building trust ...

In this episode, Bob reflects on how a creative upbringing, a passion for design, mentorship, and the power of networking paved his path from hands-on design to impactful leadership. From overcoming career setbacks to cultivating meaningful connections, Bob delivers powerful insights on embracing risks, staying true to your values, and uncovering the “why” behind your work. Discover how he’s leveraging design thinking and innovation to transform education for first-generation college students a...